Tag: Supplier Credibility

As a Lash Brand or Distributor, you may have been in this situtation:

Receiving low quality lashes, you claim the supplier and get a promise for improvement. However, the problem just repeats again.
Even though the Return/Guarantee policy works, it can’t cover the trouble you face. The anxiety and disappointment drive you to the need of changing the supplier.

But you soon find a new challenge: “How do you realized a better supplier?“. Congratulation! You’ve got the right direction – Prevention is better than cure.

The answer is: You have got to know deeper about The Way that a lash supplier make and assure the quality.

An interesting point here is that, just like you, the factory’s manager doesn’t directly make any lashes. The workers do. Therefore, what really matter here is The Way She Thinks and Does to ensure that the workers can make the quality lashes. Right? So you have to check her way.

If directly visiting a factory, observe, audit… is not really an option, make sure that you at least interview her and find the concrete proof scattered on her different communication channels.

Lets take my case, as the owner of a professional promade fan lashes factory in Vietnam, as an example.

The sense behind my ideas is: creating a favorable condition for a self-improving system to delight the end user. I believe that the best one to make and to ensure the quality the the direct workers. It’s not just a way of thinking or a cliché. it’s a real investment and a course of actions in a process.

Let me list out here some concrete things that we have already done and achieve:

• We ensure that all workers perceive quality as non-negotiable.

Recruitment: We only hire workers who are conscious of producing high-quality products. No sloppy or careless work will be tolerated.

Training: We train the mindset before training the production techniques. Emphasis is placed on helping them understand why prioritizing quality is essential and why it should never be compromised for anything else.

Retention: We retain only those workers who understand and adhere to the quality standards.

• We help the workers clearly understand and able to decide what is OK and Not OK on Quality by themselves
• We generate a set of production techniques and means which ensure the level of quality at 100% OK. And we set our target of Quality Passed is 100%. We have a long period fighting to eliminate the mentality of “99% is good enough.
• We have established a traceability and control system for each stage in production process, ensuring that defect cannot go undetected. And this also makes everyone feel that creating quality products is easier than fixing defective ones. Afterall, the workers are encourage to ensure that the defect is dectected right at the time it arises.
• We also encourage the workers to discuss together (without our join) on 3 key questions: (1) Why can this defect can happen? – (2) Why can’t this defect be detected before? – (3) What should we do to prevent it from happening in the future?
• After all, We encourage our workers to be innovative for a higher and more stable quality (based on the result of a carefully trial).

Hope that you can have some idea to interview your suppliers.
Anh

For a professional promade fan lash manufacturing service, visit our:

• website: https://senlash.vn/
• facebook: https://www.facebook.com/senlashfactoryvietnam/
• instagram: https://www.instagram.com/sen_lash_factory/